Cantu’s Squeaky Clean Windows, LLC Privacy Policy

Effective Date: March 5, 2026

 

Cantu’s Squeaky Clean Windows LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our
website, use our services, or communicate with us via phone, email, or text message.

 

Information We Collect
We may collect the following types of information:

 

Personal Information
● Name
● Phone number (including mobile phone number)
● Email address
● Physical address (for service locations)
● Payment information (processed securely through third-party payment processors)

 

Non-Personal Information
● Browser type and version
● IP address
● Pages visited on our website
● Time and date of your visit

 

How We Use Your Information
We use the information we collect for the following purposes:
● To provide and manage our window cleaning services
● To respond to your inquiries and provide estimates
● To schedule and confirm appointments
● To send service reminders and updates via SMS, email, or phone
● To process payments
● To improve our website and services
● To comply with legal obligations

 

SMS/Text Message Communications
If you provide your mobile phone number and consent to receive text messages from us, we may send you
SMS messages related to your service requests, appointment confirmations, reminders, and other
transactional communications. Message and data rates may apply. Message frequency varies.

 

You may opt out of receiving text messages at any time by replying “STOP” to any message. For help, reply
“HELP” or contact us using the information below.

 

We do not share your mobile phone number or opt-in consent with third parties for their marketing or

promotional purposes. Mobile opt-in data and consent are never shared with third parties or affiliates for any purpose.

 

Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the
following circumstances:
● With service providers who assist us in operating our business (such as payment processors and
communication platforms like Grasshopper) solely to provide the services you requested. This sharing excludes

mobile opt-in data and SMS consent information, which is never shared with third parties for any reason.
● When required by law or to comply with legal processes
● To protect our rights, privacy, safety, or property
● Data Security

We implement reasonable security measures to protect your personal information from unauthorized access,
use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
While we strive to protect your information, we cannot guarantee its absolute security.

 

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy
Policy, unless a longer retention period is required or permitted by law. If you request deletion of your
information, we will remove it from our active systems within a reasonable timeframe, though some information
may be retained in backup systems or for legal compliance.

 

Your Rights and Choices
You have the following rights regarding your personal information:
● Access: You may request a copy of the personal information we hold about you
● Correction: You may request that we correct inaccurate information
● Deletion: You may request that we delete your personal information
● Opt-out: You may opt out of receiving marketing communications from us

 

To exercise any of these rights, please contact us using the information provided below.

 

Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal
information from children. If we become aware that we have collected personal information from a child, we will
take steps to delete such information.
 

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated
effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are
protecting your information.
 

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

 

Cantu’s Squeaky Clean Windows, LLC
Address: 115 Radio Ct, Eustis, FL 32726
Call/text: (407) 865-2713
Email: CantusSqueakyCleanWindows@gmail.com